FREE Shipping Worldwide

Thats right! Minque Hair offers FREE shipping for all orders worldwide! 

We do our best to get our orders received before 1pm sent out the same day. While this is not always possible, please allow 1-2 business days for your order to be processed.

Depending on where you are in the world will determine how long your order will take to arrive. You can use the following as a guide: 

Australia

  • FREE Shipping - 3-5 Business Days
  • $10 Express Shipping - 1-2 Business Days

United States

  • FREE Shipping -  4-6 Business Days

United Kingdom

  • FREE Shipping - 6-8 Business Days

Delivery Times - Other Countries

  • FREE Shipping - 4-8 Business Days

Tracking Your Order

You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout. Please allow up to 24 hours for the tracking information to become available. 

If you would like any further information or help, please contact our friendly team at info@minquehair.com

 

Returns and Exchanges

For all exchanges, the Minque Hair Warranty Seal must still be intact; and the Hair Extensions have not been worn/ removed from packaging or altered in any way.

All exchanges must be accompanied by the returns form provided or emailed in order for the team to process your request. 

Returns and/ or refunds are not accepted, unless in the case of a faulty product.

EXCHANGES IN 3 EASY STEPS

1 - Print and Fill out the Exchange form provided (DOWNLOAD HERE)

2 - Post sealed hair, Exchange form & self-addressed post bag to the below address

3 - Wait to hear from our team!

We recommend registering your return parcel to ensure that you can track your exchange with ease as lost items are not covered by Minque Hair Extensions.

 

Return Address:  

Minque Hair Extensions

PO Box 149

Lutwyche QLD Australia

4030