Minque Hair Frequently Asked Questions

My extensions don't blend with my hair. How can I blend them in?

My extensions don't blend with my hair. How can...

We are so sorry to hear that you're having troubles blending your hair extensions in with your natural hair. Don't worry, we are here to help and would love to provide you with some...

My extensions don't blend with my hair. How can...

We are so sorry to hear that you're having troubles blending your hair extensions in with your natural hair. Don't worry, we are here to help and would love to provide you with some...

What currency are the prices on your website listed as?

What currency are the prices on your website li...

All the prices listed on the website for Minque hair extensions or hair care are in Australian dollars. If you are placing an international order, your bank will determine the...

What currency are the prices on your website li...

All the prices listed on the website for Minque hair extensions or hair care are in Australian dollars. If you are placing an international order, your bank will determine the...

What is your return/exchange policy?

What is your return/exchange policy?

We are happy to accept your exchange, as we know selecting the perfect colour can be hard. For all exchanges, the Minque Hair warranty seal must still be intact; and...

What is your return/exchange policy?

We are happy to accept your exchange, as we know selecting the perfect colour can be hard. For all exchanges, the Minque Hair warranty seal must still be intact; and...

Why can’t Minque Hair extensions be exchanged after being opened?

Why can’t Minque Hair extensions be exchanged a...

Human hair extensions are classified as a hygienic product by law. We understand the importance of hygiene and public safety and do not allow exchanges on opened or worn hair...

Why can’t Minque Hair extensions be exchanged a...

Human hair extensions are classified as a hygienic product by law. We understand the importance of hygiene and public safety and do not allow exchanges on opened or worn hair...

The colour I received is not suitable for my hair colour. What do I do?

The colour I received is not suitable for my ha...

We are happy to offer you an exchange, as we know selecting the perfect colour can be hard. For all exchanges, the Minque Hair Warranty Seal must still be intact;...

The colour I received is not suitable for my ha...

We are happy to offer you an exchange, as we know selecting the perfect colour can be hard. For all exchanges, the Minque Hair Warranty Seal must still be intact;...

When will I receive my exchange?

When will I receive my exchange?

Once we have received, inspected and confirmed that the Minque Hair extensions were not opened we will begin processing your exchange. Providing your replacement set is in stock this process...

When will I receive my exchange?

Once we have received, inspected and confirmed that the Minque Hair extensions were not opened we will begin processing your exchange. Providing your replacement set is in stock this process...