Shipping and Delivery

We currently offer free standard shipping on Australian orders for Minque extensions and haircare, which takes approximately 4-5 business days to arrive depending on your location. We also offer Express post for $10, which can be selected at the checkout and will take 1-2 business days to arrive. 

We also offer free international shipping:

  • United States – 4 to 6 business days
  • United Kingdom – 6 to 8 business days 
  • Other Countries – 4 to 8 business days
We do our best to despatch orders received before 1 pm sent out the same day. While this is not always possible, please allow 1-3 business days for your order to be processed and despatched from Head Office. Please contact HQ on 1300 887 882 for exact ETA prior to purchasing.

Yes, we currently offer free international shipping on all Minque hair extensions Depending on where you are located in the world will determine how long your order will take to arrive. The following can be used as a guide: 

  • United States – 4 to 6 business days approximately
  • United Kingdom – 6 to 8 business days approximately
  • Other Countries – 4 to 8 business days approximately
Yes, once your Minque hair extensions order has been shipped, we will send you an email with a tracking number which you can track on the Australia Post website. Please allow 24 hours for the tracking information to become available. 

When we dispatch your hair extensions or hair care order we provide tracking information, if this information identifies that your item has been delivered but you have not received your order, please contact the couriers and they will investigate on your behalf.

You can contact Australia Post below.

Please note that we cannot be held accountable for lost packages where the tracking information states the package has been delivered to your address.